Al Ghazal, (hereinafter referred to as the LESSOR) being the lawful owner of the motor vehicle described overleaf (hereinafter called the vehicle) hereby rents to the Customer (hereinafter referred to as the LESSEE) who signed overleaf subject to all terms and provisions overleaf and provisions herein on this rental agreement in consideration whereof the LESSEE acknowledges and agrees that.

1.The LESSEE declares that he/she along with their representative/s whose name is mentioned overleaf in the column User Name ‘s’ is licensed to drive the hired vehicle according to the UAE traffic laws.

.In the agreement the expression ‘period of hire’ shall mean the period from the renting of the vehicle including the replacement vehicle/s if any to the time it is redelivered into the custody of the LESSOR.
3.The LESSEE acknowledges that the vehicle was delivered to him/her in good and road worthy condition and agrees to return the same condition with all accessories to the LESSOR’s sales / service center or other as specified overleaf on the date agreed or sooner upon demand of the LESSOR. The LESSOR reserves the right to repossess the vehicle at any time without demand at Renters expense if vehicle is used in violation of this agreement.
4.The LESSEE is responsible for the cost of fuel and oil consumed during the period of hire and has to ensure that at all times the vehicle is correctly filled with suitable oil, coolant, battery water and the tyres are kept properly inflated and also the vehicle and instruments are not tampered with or damaged. A good standard of cleanliness should also be maintained during the period of hire. Failure to carry out these checks could result in damage to the vehicle in which case the LESSEE will be responsible for all repair costs incurred.
5.The LESSOR absolves itself of any responsibility for any cash or valuables belonging to the LESSEE that may be lost whilst the vehicle is in his/her possession or after the entire period of hire or when the vehicle is taken for service repairs.
6.The LESSEE should ensure that he/she signs the check-out and check-in documents at the time of delivery or return of the vehicle, otherwise the time in and out and date mentioned in the agreement overleaf will be treated as the time and date of hire and off-hire for billing purposes.
7.Due date mentioned in the agreement is the expected date of return of the vehicle by the LESSEE which may be extended as mutually agreed in writing.
a)Any delay in payment will be considered as violation to this agreement and suitable action such as repossessing the vehicle or legal action, if so required, will be taken. Non-payment, also releases the LESSOR from having to provide back-up maintenance and/or replacement vehicle, any damages resulting due to this will be the LESSEE’s responsibility who will be liable to compensate the LESSOR for the repairs.
b)For corporate customers who have provided an LPO; if a vehicle is hired or kept for a period exceeding 1 month, a monthly invoice will be raised which has to be settled within the agreed credit period. (48 hours unless otherwise agreed)
c ) For individual customers who have provided a credit card; if a vehicle is hired or kept for a period exceeding 1 month the LESSOR will charge  the credit card at the invoice due date every month and no further notice will be given by Al Ghazal. Invoices may be delivered at a Dubai address or may be collected from any of our offices by prior agreement. If alternative payment arrangements are desirable for any invoice it is the LESSEE’s responsibility to arrange for such payment in advance of the due date, if Al Ghazal has not received other payments by the due date we will charge the card that we hold on the contract.
9.The LESSEE is liable to pay the LESSOR:
a) Rental charges agreed between LESSOR and LESSEE as detailed overleaf and all charges accrued as a result of this agreement until the end of the period of hire.
b) Additional LESSEE rental charges, including service charges / parking charges if the vehicle is left elsewhere without informing the LESSOR in writing and/or without the written consent of the LESSOR.
c) Cost of repair due to any kind of misuse and negligence including but not limited to, running the vehicle without maintaining required water level, engine oil levels and all other basic requirements for smooth running of the vehicle and/or operating the vehicle off-road or on an uneven area. LESSEE shall be obliged to pay the LESSOR the basic rental charges until the repairs have been completed.
d). TRAFFIC FINES and SALIK charges plus 25% service charge or any other related expense incurred as a result of traffic violation/s committed during the term of rental agreement will have to be paid by the LESSEE irrespective of any time delay in notification of the same by the UAE traffic authorities. The LESSEE’s immediate response to such notification is required. The onus to obtain the documentary proof if any, from the authorities rests entirely with the LESSEE
e) It will be deemed that the LESSEE has accepted the LESSORS invoice in full in the event that the LESSEE has not lodged any written objections with the LESSOR within 7 days of the date on the invoice.
f) Interest @12% per annum will be paid by the LESSEE on any amount outstanding over 30 days.
g) In case of an early off-hire of the vehicle other than as specified in the Rental Agreement, the LESSOR reserves the right to charge the rental on a daily basis at daily basic rate as mentioned in the Al Ghazal rate list. The LESSOR also reserves the right to disallow any discount in case of late or delayed payment.
a) The Rental charges include free periodical servicing firstly at 1000 km. for a new vehicle and thereafter at every 10000 km. Prior notice (2 days) for service or complaints is necessary from the LESSEE so as to provide a replacement vehicle which may or may not be a similar type of vehicle for the duration of maintenance and servicing of the hired vehicle. In case of breakdown replacement will be provided with the least possible delay. The LESSEE is responsible for returning the replacement vehicle within 24 hours from notification from Al Ghazal that the original Vehicles servicing or maintenance is complete. Failure to do so will be deemed as a breach of the terms & conditions of this agreement, and full charges will apply.
b) The LESSEE also undertakes to return the vehicle to the LESSOR for periodical service. Failing to do so will be deemed negligent, for any mechanical defect that may manifest due to the above negligence, the LESSEE will be held liable for all costs that may be incurred to repair such damages and for loss of hire the LESSOR may suffer.
c) If the vehicle is damaged in any way the LESSOR reserves the right to take possession of the vehicle and carry out any repairs required. The period of hire shall then be extended to cover the time taken to repair such damages. LESSEE must not let anyone work of the vehicle without Al Ghazal's written permission.
d) The LESEE agrees to pay the LESSOR for any damages caused to the tyres and or/ rims whilst the vehicle is in his/her possession as the same cannot be claimed from the insurers. Punctures if any are to be repaired by the LESSEE. Damage to the tyres due to punctures will be charged to the LESSEE.


a) All accidents will be immediately reported to the appropriate police authorities and the necessary police reports obtained. Accident reports can be lodged on telephone number 999 for all the Emirates. Further, all accidents involving the vehicle will also be reported to the LESSOR in writing immediately.
b) The vehicles are comprehensively insured in accordance with the UAE laws. The LESSEE will be responsible for a maximum liability against accidents / damages of Dhs1750 / 5000/- in the absence of a police report the LESSEE’s liability will not be limited. The lessee should pay the liability against accidents/damages of Dhs. 1750/ 5000/-  plus the rental charges till the date the repair is completed irrespective of whether it is the driver’s or any unknown third party’s mistake. Personal Accident insurance cover for the driver and his immediate relatives in respect of death or bodily injures will apply only if this option has been purchased by the LESSEE.
c) In case of total loss the Lessee should pay the liability against accidents / damages of Dhs. 1750/- 5000/- plus 20% of the value of the car plus rental charges for the period taken to realise the amount from the insurance company and also any expenses incurred in the process.
d) In case the driver is less than 25 yrs old, the lessee should pay the liability against accidents/damages of Dhs.1750/5000/- plus 20% of the damages plus rental charges for the period taken to realise the amount from the insurance company and also any expenses incurred in the process.
a) The vehicle will not be used:
i. by any person who:
              a) is not properly licensed to drive the vehicle and/or& not authorized in writing in advance by the LESSOR NOT AUTHORISED BY LESSOR.
b) Has given a fictitious or false name, age, address, telephone number and license details.
c) Is under the influence of alcoholic drinks or drugs/narcotics, or any other substance impairing consciousness or ability to react.
d) Has at any time been convicted of any motoring offence unless details have been disclosed to the LESSOR and LESSOR’s approval in writing is sought and obtained.
e) is under the age of 21 years.

ii. in any manner which would or might render the insurance void.
       iii. To subject or to carry passengers or property for life or reward or for the LESSEE’s business purposes unless he has the necessary license or permits.
iv. To carry a greater number of persons than that for which it was designed.
v. For any illegal purposes.
             vi. To carry a load which is improperly secured or loaded or which overloads the vehicle or which would or might cause damage to the vehicle or other road users and/or public property, including hazardous substances.
 vii. To propel or tow another vehicle, trailer or other object,
 viii.. For racing, pace making, reliability trails, rallies, speed testing, driving tuition or similar purposes.
             ix. to carry any sort of alcoholic drinks and/or drugs/narcotics. Additionally in case the vehicle is impounded / detained by the police the LESSEE will be liable to pay the LESSOR all charges (including accrued rental), losses, damages, fines and penalties and expenses by this reason or in respect thereof.
              x. Outside the country of rental unless pre-authorized by written permission of the LESSOR also in geographical areas that have been deemed by the LESSOR as restricted ones.
13. The LESSEE must ensure that the vehicle is parked in a safe and secure place and locked when it is not in use. Any damage caused to the vehicle and lost keys .the LESSEE will be liable for the amount as mentioned in clause 14 (a) and (b)
14. All vehicles including but not limited to 4 x 4 are for driving on paved roads only. Any off-road usage should be prearranged and with permission obtained in writing from the LESSOR for all vehicles including 4WD, otherwise driving off-road is not permitted. LESSEE will be charged for any damage caused due to driving in breach with the above stipulations. In the event of a breakdown off-road or away from a public road it is the LESSEE’s responsibility to bring the vehicle back onto the road at the LESSEE’s expense.
15. If any breach of the terms of this agreement is committed then the LESSOR shall be entitled, but without prejudice to any other rights and remedies it may have, to immediately terminate the rental of the vehicle and to recover possession thereof.
16. This agreement shall be governed by and construed according to the laws of the UAE. All legal charges and solicitors fees shall be borne by the LESSEE and both parties agree accordingly.
17. Language – In the event of conflict between the text of this agreement in the English language and the text of this agreement in the Arabic language or any other Arabic translation and any competent court determining that such Arabic text or translation shall prevail, it is agreed the English text of this agreement shall nevertheless be used to assist in any interpretation.

    18. The LESSEE acknowledges that person- related data to this rental agreement will be automated processed. He/She agrees      expressly that this data can be communicated to third parties, especially for credit protection purposes. 



copy right

Al Ghazal Car Rental LLC © 2021 All rights reserved.